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Delivering remittances at the last mile

Recent data shows that remittances continue to play a critical role in Ghana. According to Ghana’s 2020 Remittance Market Diagnostic, remittances contributed 6.2% to the Ghanian GDP economy and supported the livelihoods of an estimated 600,000 households in 2020. Beyond domestic investment, Ghana’s current financial inclusion and development strategy acknowledges and highlights how remittances can drive uptake and usage of formal and digital financial services to receive funds. Remittances can also lead to the demand for mobile money services in order to receive funds into digital wallets.  

For financially excluded groups, access to a valid form of government-issued identity document is a key barrier to accessing remittances at the last mile. Considering the Ghanian government’s national policy goal of increasing formal financial inclusion from 58% of Ghana’s adult population to 85% by 2023 (Ghana Ministry of Finance, 2018), enabling financial services access for low income and rural people is key to achieving this. 

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