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Dialogue to Implementation, Track 3 “Role of public sector”, Session 1

January 14, 2021 – 3:30 pm (GMT+1)

Session I – Remittance markets’ resilience through enabling environments

The third track in this Dialogue to Implementation series will focus on the current remittance market policies and regulations that can contribute to mitigate the risks posed by this crisis. The pandemic has exposed key constraints relating to competition and innovative policies in the remittance market. Therefore, adaptation to new realities can spur recovery as well as bring more opportunities to market actors and its beneficiaries while maintain and ensuring safe and secure enabling environments.
This track will address specific identified measures and will explore global, regional and national requirements towards implementation entry points and needs.

Discussion points:

  • Priority areas of focus in the short term toward a dynamic and resilient market.
  • Facilitating the continuity of service due to COVID-19
  • Best practices on regulatory responses and actions in support of the market
  • Digging on the general principle: Transparency

Moderator and discussant: Harish Natarajan, Lead Financial Sector Specialist, Finance, Competitiveness & Innovation, World Bank


  • Ceu Pereira, Directorate-General for Financial Stability, Financial Services and Capital Markets Union (FISMA), European Commission
  • Antonia Esser, Engagement Manager, Centre for Financial Regulation and Inclusion  (CENFRI)
  • Thomas Lammer, Member of the Secretariat, Committee on Payments and Market Infrastructures (CPMI)
  • Tom Neylan, Secretariat of the Financial Action Task Force (FATF)


Session II – Customer Due Diligence and Transparency: Implementing considerations in Africa February 2021